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COVID-19 UPDATES

EVENT

23 March 2020
start date

31 March 2021
END DATE

Tyger Valley Centre
MALL

<div>Tyger Valley Shopping Centre taking precautions and supporting its customers and retailers during COVID-19 Crisis</div> <div> </div> <div>Tyger Valley Shopping Centre is committed to providing a safe, clean and hygienic environment for its customers and retailers under the current circumstances of the COVID-19 (Coronavirus) State of Disaster.</div> <div> </div> <div>We are aware of the community concern about COVID-19 and public spaces and have taken measures to ensure that your shopping centre is still a safe place to visit. The health, safety and wellbeing of our customers, retailers and our community is of paramount importance to us. </div> <div> </div> <div>To this end, Tyger Valley Shopping Centre has continued to implement safety measures to assist in the prevention of exposure on your next visit:</div> <div> </div> <div>• We have increased the frequency of general and deep cleaning practices, with particular attention to daily sanitisation of all common and high-traffic areas.</div> <div>• Ablution facilities will be disinfected daily through sanitizing of cubicles, floors, walls, basins and counters.</div> <div>• Hand sanitisers are provided at critical points such as the entrances.</div> <div>• Strict enforcement of mask wear by customers and staff at all times.</div> <div>• Sanitiser and soap dispensers in bathrooms.</div> <div>• Daily sanitising of lift carts.</div> <div>• Sanitising of all escalator handrails.</div> <div>• Fogging of common areas, bathrooms, escalators and lift carts.</div> <div>• Sanitisation of common area floors.</div> <div>• Social distancing demarcation on floors at all tenants currently trading. (We strictly manage and enforce social distancing in all common areas)</div> <div>• Regular inspections of stores to ensure social distancing regulations are adhered to.</div> <div>• Lift floor demarcation restricting use of lift to 4 people.</div> <div>• Escalators having a three-step space requirement between customers.</div> <div>• Sanitising of ATMs.</div> <div>• Ensure tenant sanitisers are compliant as per the regulation of 70% alcohol base.</div> <div>• Preference is given to the elderly and disabled in queues.</div> <div> </div> <div><strong>Level 3 Guidelines:</strong></div> <div> </div> <div>- Masks are mandatory at all times.</div> <div>- Restaurants offer sit down with social distancing restrictions, deliveries & takeaway from store & online.</div> <div>- Kindly refrain from eating and drinking inside the general areas of the centre. Designated areas have been made available in the food court for food and beverage consumption.</div> <div>- Hair / beauty salons are permitted to trade with social distancing restrictions.</div> <div>- Movie cinemas & entertainment venues permitted, but limited to 50% of its normal capacity.</div> <div>- Tobacco & related merchandise sales permitted. </div> <div>- Liquor sales permitted</div> <div>- Liquor sales permitted at restaurants with strict adherence to curfew and closures of 10pm.</div> <div> </div> <div><strong>Trading Hours:</strong></div> <div> </div> <div>The Centre is open from Monday – Saturday 9 am – 7 pm, Sunday and & Public Holidays 9 am – 5 pm</div> <div>Open stores are permitted to trade and may have their own specified trading hours.</div> <div> </div> <div><strong>Parking:</strong></div> <div>• Touch free boom activation system. Swipe hand 50mm across / in front of sensor to obtain a ticket.</div> <div> </div> <div><strong>Entrances:</strong></div> <div>• All entrances are open.</div> <div> </div> <div><strong>GIVE THE GIFT OF CHOICE</strong></div> <div> </div> <div>Not sure what to get for someone special?</div> <div>Take the guesswork out of your shopping experience with a versatile Gift Card!</div> <div> </div> <div>- Gift card sales available at Centre Management and the Information desks situated on the lower level next to House & Home and upper level close to Game.</div> <div>- The reception space in Centre Management will be limited to two customers at a time.</div> <div>- Cashless transactions will be accepted.</div> <div>- Temperature checks will be done before entering.</div> <div>- Sanitation of hands is mandatory upon entering.</div> <div>- Masks are mandatory at all times.</div> <div>- A register will need to be completed before the transaction may commence.</div> <div> </div> <div>Your safety is our priority, ensuring you have a safe and secure visit.</div> <div> </div> <div>Checking your Gift Card balance</div> <div>For gift card balance enquiries:</div> <div>1. Call the Tutuka support balance enquiry line on 083 918 7700 / 086 110 1210</div> <div>   and follow the prompts.</div> <div>* Standard cell phone rates apply</div> <div> </div> <div>For EFT details please contact the management office on 021 914 1822.</div> <div>On collection of your gift card identification as well as proof of payment is required.</div> <div> </div> <div>- For gift card extensions please contact <a href="mailto:Susan.Pienaar@tygervalley.co.za" target="_blank">Susan.Pienaar@tygervalley.co.za</a></div> <div> </div> <div><strong>Customer care desks:</strong></div> <div>• Customer care desk situated next to House & Home on the lower level and upper level close to Game.</div> <div> </div> <div><strong>Wi-Fi:</strong></div> <div>Limited WIFI available in public areas.</div> <div> </div> <div><strong>Safety procedures:</strong></div> <div>All customers are required to follow the health and safety measures specified by the Government.</div> <div>Please comply with these guidelines, together with:</div> <div>• Mandatory wearing of a mask.</div> <div>• Practising protective sanitation, including washing of hands and using sanitisers.</div> <div>• Practising physical distancing of 2 metres.</div> <div>• A restricted number of customers will be allowed in stores, queues, lifts and on escalators.</div> <div> </div> <div><strong>Tips on precautionary measures to take before and during visiting the centre:</strong></div> <div>• Compile a shopping list to avoid unnecessary browsing.</div> <div>• Contact stores directly to check their trading hours and/or if you are seeking a specific item or service.</div> <div>• Plan your parking at the nearest entrance to the store/s you will be visiting and avoid lingering in the centre.</div> <div>• Make use of the in-store sanitation methods including disinfectant wipes when using of trolleys and/or baskets.</div> <div>• Avoid browsing and picking up and putting down of products you won’t be purchasing.</div> <div>• If you feel unwell, stay home and seek medical care.</div> <div>• Stay up-to-date, check reliable and reputable sources and avoid spreading rumours and false news.</div> <div> </div> <div>For further enquiries, contact the Tyger Valley Shopping Centre Management Office on 021-9141822 or visit <a href="http://www.sacoronavirus.co.za" target="_blank">www.sacoronavirus.co.za</a></div> <div> </div> <div style="text-align: left;"></div>

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