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EVENTS FOR
YOUR SHOPPING
DELIGHT
COVID-19 UPDATES
EVENT
23 March 2020
start date

30 November 2020
END DATE

Tyger Valley Centre
MALL



<strong>Tyger Valley Shopping Centre taking precautions and supporting its customers and retailers during COVID-19 Crisis<br />&nbsp;<br /></strong>Tyger Valley Shopping Centre will continue to operate and is committed to providing a safe, clean and hygienic environment for its customers and retailers under the current circumstances of the COVID-19 (Coronavirus) State of Disaster. <br />&nbsp;<br />We are aware of the community concern about COVID-19 and public spaces and have taken measures to ensure that your shopping centre is still a safe place to visit. The health, safety and wellbeing of our customers, retailers and our community is of paramount importance to us.&nbsp;<strong> <br />&nbsp;<br />To this end, Tyger Valley Shopping Centre has continued to implement safety measures to assist in the prevention of exposure on your next visit:<br />&nbsp;<br /></strong>&bull; We have increased the frequency of general and deep cleaning practices, with particular attention to daily sanitisation of all common and high-traffic areas.<br />&bull; Ablution facilities will be disinfected daily through sanitizing of cubicles, floors, walls, basins and counters.<br />&bull; Hand sanitisers are provided at critical points such as the entrances.<br />&bull; Strict enforcement of mask wear by customers and staff at all times.<br />&bull; Sanitiser and soap dispensers in bathrooms.<br />&bull; Daily sanitising of lift carts.<br />&bull; Sanitising of all escalator handrails.<br />&bull; Fogging of common areas, bathrooms, escalators and lift carts.<br />&bull; Sanitisation of common area floors.<br />&bull; Social distancing demarcation on floors at all tenants currently trading. (We strictly manage and enforce social distancing in all common areas)<br />&bull; Regular inspections of stores to ensure social distancing regulations are adhered to.<br />&bull; Lift floor demarcation restricting use of lift to 4 people.<br />&bull; Escalators having a three-step space requirement between customers.<br />&bull; Sanitising of ATMs.<br />&bull; Ensure tenant sanitisers are compliant as per the regulation of 70% alcohol base.<br />&bull; Preference is given to the elderly and disabled in queues.<strong><br /><br />Advanced Level 1 Guidelines:<br /><br /></strong>- Masks are mandatory at all times.<br />- Restaurants offer sit down with social distancing restrictions, deliveries &amp; takeaway from store &amp; online.<br />- Kindly refrain from eating and drinking inside the general areas of the centre. Designated areas have been made available in the food court for food and beverage consumption. <br />- Hair / beauty salons are permitted to trade with social distancing restrictions.<br />- Movie cinemas &amp; entertainment venues permitted, but limited to 50% of its normal capacity.<br />- Tobacco &amp; related merchandise sales permitted. Sale hours: 09h00-18h00<br />- Liquor sales permitted: Monday - Thursday: 09h00 &ndash; 17h00.<br />- <strong>Liquor sales permitted at restaurants with strict adherence to curfew.<br /><br />Trading Hours:<br /></strong><br />The Centre is open from Monday &ndash; Saturday 9 am &ndash; 7 pm, Sunday and &amp; Public Holidays 9 am &ndash; 5 pm<br />Open stores are permitted to trade and may have their own specified trading hours.<br /><br /> <div><strong>Parking:<br /></strong>&bull; Touch free boom activation system. Swipe hand 50mm across / in front of sensor to obtain a ticket.<strong><br /><br />Entrances:<br /></strong>&bull; All entrances are open.<strong><br /><br />GIVE THE GIFT OF CHOICE<br /><br /></strong>Not sure what to get for someone special?<br />Take the guesswork out of your shopping experience with a versatile Gift Card!<strong><br /></strong><br />- Gift card sales available at Centre Management and the Information desks situated on the lower level next to House &amp; Home and upper level close to Game.<br />- The reception space in Centre Management will be limited to two customers at a time.<br />- Cashless transactions will be accepted.<br />- Temperature checks will be done before entering.<br />- Sanitation of hands is mandatory upon entering.<br />- Masks are mandatory at all times.<br />- A register will need to be completed before the transaction may commence.<br /><br /><strong><br />Your safety is our priority, ensuring you have a safe and secure visit.</strong><br /><strong><br />Checking your Gift Card balance<br /></strong>For gift card balance enquiries:<br />1. Call the Tutuka support balance enquiry line on 083 918 7700 / 086 110 1210<br />&nbsp;&nbsp; and follow the prompts.<br />* Standard cell phone rates apply<strong><br /><br /></strong>For EFT details please contact the management office on 021 914 1822.<br />On collection of your gift card identification as well as proof of payment is required.<strong><br /></strong><br />- For gift card extensions please contact Susan.Pienaar@tygervalley.co.za<strong><br /><br />Customer care desks:<br /></strong>&bull; Customer care desk situated next to House &amp; Home on the lower level and upper level close to Game.<strong><br /><br /><br />Wi-Fi:<br /></strong>Limited WIFI available in public areas.<strong><br /><br />Safety procedures:<br /></strong>All customers are required to follow the health and safety measures specified by the Government.<br />Please comply with these guidelines, together with:<br />&bull; Mandatory wearing of a mask.<br />&bull; Practising protective sanitation, including washing of hands and using sanitisers.<br />&bull; Practising physical distancing of 2 metres.<br />&bull; A restricted number of customers will be allowed in stores, queues, lifts and on escalators.<strong><br /><br />Tips on precautionary measures to take before and during visiting the centre:<br /></strong>&bull; Compile a shopping list to avoid unnecessary browsing.<br />&bull; Contact stores directly to check their trading hours and/or if you are seeking a specific item or service.<br />&bull; Plan your parking at the nearest entrance to the store/s you will be visiting and avoid lingering in the centre.<br />&bull; Make use of the in-store sanitation methods including disinfectant wipes when using of trolleys and/or baskets.<br />&bull; Avoid browsing and picking up and putting down of products you won&rsquo;t be purchasing.<br />&bull; If you feel unwell, stay home and seek medical care.<br />&bull; Stay up-to-date, check reliable and reputable sources and avoid spreading rumours and false news.<strong><br /></strong></div> <div>&nbsp;</div> <div>For further enquiries, contact the Tyger Valley Shopping Centre Management Office on 021-9141822 or visit&nbsp;<strong><a href="http://www.sacoronavirus.co.za" target="_blank">www.sacoronavirus.co.za</a></strong></div> <div style="text-align: left;"><!-- [if !mso]> <style> v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} </style> <![endif]--><!-- [if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:TrackMoves>false</w:TrackMoves> <w:TrackFormatting/> <w:PunctuationKerning/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:DoNotPromoteQF/> <w:LidThemeOther>EN-ZA</w:LidThemeOther> <w:LidThemeAsian>X-NONE</w:LidThemeAsian> 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