YOUR SHOPPING
DELIGHT
EVENT
start date
31 May 2021
END DATE
Tyger Valley Centre
MALL

<strong>Tyger Valley Shopping Centre taking precautions and supporting its customers and retailers during COVID-19 Crisis</strong><br /> <br />Tyger Valley Shopping Centre is committed to providing a safe, clean and hygienic environment for its customers and retailers under the current circumstances of the COVID-19 (Coronavirus) State of Disaster.<br /> <br />We are aware of the community concern about COVID-19 and public spaces and have taken measures to ensure that your shopping centre is still a safe place to visit. The health, safety and wellbeing of our customers, retailers and our community is of paramount importance to us. <br /> <br />To this end, Tyger Valley Shopping Centre has continued to implement safety measures to assist in the prevention of exposure on your next visit:<br /> <br />• We have increased the frequency of general and deep cleaning practices, with particular attention to daily sanitisation of all common and high-traffic areas.<br />• Ablution facilities will be disinfected daily through sanitizing of cubicles, floors, walls, basins and counters.<br />• Hand sanitisers are provided at critical points such as the entrances.<br />• Strict enforcement of mask wear by customers and staff at all times.<br />• Sanitiser and soap dispensers in bathrooms.<br />• Daily sanitising of lift carts.<br />• Sanitising of all escalator handrails.<br />• Fogging of common areas, bathrooms, escalators and lift carts.<br />• Sanitisation of common area floors.<br />• Social distancing demarcation on floors at all tenants currently trading. (We strictly manage and enforce social distancing in all common areas)<br />• Regular inspections of stores to ensure social distancing regulations are adhered to.<br />• Lift floor demarcation restricting use of lift to 4 people.<br />• Escalators having a three-step space requirement between customers.<br />• Sanitising of ATMs.<br />• Ensure tenant sanitisers are compliant as per the regulation of 70% alcohol base.<br />• Preference is given to the elderly and disabled in queues.<br /> <br /><strong>Level 1 Guidelines:</strong><br /> <br />- Masks are mandatory at all times.<br />- Restaurants offer sit down with social distancing restrictions, deliveries & takeaway from store & online.<br />- Kindly refrain from eating and drinking inside the general areas of the centre. Designated areas have been made available in the food court for food and beverage consumption.<br />- Hair / beauty salons are permitted to trade with social distancing restrictions.<br />- Movie cinemas & entertainment venues permitted, but limited to 50% of its normal capacity.<br />- Tobacco & related merchandise sales permitted. <br />- Liquor sales permitted<br />- Liquor sales permitted at restaurants with strict adherence to curfew and closures of 11pm.<br /> <br /><strong>Trading Hours:</strong><br /> <br />The Centre is open from Monday – Saturday 9 am – 7 pm, Sunday and & Public Holidays 9 am – 5 pm<br />Open stores are permitted to trade and may have their own specified trading hours.<br /> <br /><strong>Parking:</strong><br />• Touch free boom activation system. Swipe hand 50mm across / in front of sensor to obtain a ticket.<br /> <br /><strong>Entrances:</strong><br />• All entrances are open.<br /> <br /><strong>GIVE THE GIFT OF CHOICE</strong><br /> <br />Not sure what to get for someone special?<br />Take the guesswork out of your shopping experience with a versatile Gift Card!<br /> <br />- Gift card sales available at Centre Management and the Information desks situated on the lower level next to House & Home and upper level close to Game.<br />- The reception space in Centre Management will be limited to two customers at a time.<br />- Cashless transactions will be accepted.<br />- Temperature checks will be done before entering.<br />- Sanitation of hands is mandatory upon entering.<br />- Masks are mandatory at all times.<br />- A register will need to be completed before the transaction may commence.<br /> <br />Your safety is our priority, ensuring you have a safe and secure visit.<br /> <br /><strong>Checking your Gift Card balance</strong><br /><br /><strong>For gift card balance enquiries:</strong><br />1. Call the Tutuka support balance enquiry line on 083 918 7700 / 086 110 1210<br /> and follow the prompts.<br />* Standard cell phone rates apply<br /> <br />For EFT details please contact the management office on 021 914 1822.<br />On collection of your gift card identification as well as proof of payment is required.<br /> <br />- For gift card extensions please contact Susan.Pienaar@tygervalley.co.za<br /> <br /><strong>Customer care desks:</strong><br />• Customer care desk situated next to House & Home on the lower level and upper level close to Game.<br /> <br /><strong>Wi-Fi:</strong><br />Limited WIFI available in public areas.<br /> <br /><strong>Safety procedures:</strong><br />All customers are required to follow the health and safety measures specified by the Government.<br />Please comply with these guidelines, together with:<br />• Mandatory wearing of a mask.<br />• Practising protective sanitation, including washing of hands and using sanitisers.<br />• Practising physical distancing of 2 metres.<br />• A restricted number of customers will be allowed in stores, queues, lifts and on escalators.<br /> <br /><strong>Tips on precautionary measures to take before and during visiting the centre:</strong><br />• Compile a shopping list to avoid unnecessary browsing.<br />• Contact stores directly to check their trading hours and/or if you are seeking a specific item or service.<br />• Plan your parking at the nearest entrance to the store/s you will be visiting and avoid lingering in the centre.<br />• Make use of the in-store sanitation methods including disinfectant wipes when using of trolleys and/or baskets.<br />• Avoid browsing and picking up and putting down of products you won’t be purchasing.<br />• If you feel unwell, stay home and seek medical care.<br />• Stay up-to-date, check reliable and reputable sources and avoid spreading rumours and false news.<br /> <br />For further enquiries, contact the Tyger Valley Shopping Centre Management Office on 021-9141822 or visit <a href="http://www.sacoronavirus.co.za" target="_blank">www.sacoronavirus.co.za</a><br />
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