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Covid-19 Updates
23 March 2020
start date

30 June 2020

Clearwater Mall

<div>Last updated on&nbsp;5 May 2020</div> <div><br /> <div>Caring for our country and communities, by combating COVID-19 together, is our number one priority.&nbsp;</div> <div>&nbsp;</div> <div>The entire world has been affected by the COVID-19 pandemic. We appreciate President Cyril Ramaphosa and the Government taking serious action to mitigate the spread of COVID-19 and support the measures in place.</div> <div>&nbsp;</div> <div>For the latest government updates around COVID-19 visit the <strong><a href="" target="_blank">SA Coronavirus Portal</a>.</strong></div> <div>&nbsp;</div> <div><strong>Trading under Level 4&nbsp;</strong></div> <div>&nbsp;</div> <div>We are operating under level 4 restrictions. As per the regulations specified by government, limited stores are permitted to apply to trade, including supermarkets, banks, pharmacies, pet stores and stores offering:</div> <div>&nbsp;</div> <div>- baby/toddler care essentials and children&rsquo;s clothing</div> <div>- winter essentials, including winter clothing and footwear, bedding and heaters</div> <div>- hot cooked food, for delivery only</div> <div>- personal toiletries and household cleaning products</div> <div>- hardware supplies</div> <div>- stationery and educational books</div> <div>- airtime and electricity</div> <div>- home office equipment</div> <div>- postal and courier services</div> <div>&nbsp;</div> <div><strong>Open stores</strong></div> <div>&nbsp;</div> <div>The Centre is open from Mon-Sun &amp; Public Holidays: 9 &ndash; 5pm. Stores offering the above-mentioned items and services are permitted to apply to trade and may have their own specified trading hours, <strong>please contact the stores directly to enquire what their trading hours are.</strong> As stores are approved to operate by authorities, they will be listed below:</div> <div>&nbsp;</div> <div><strong>Stores that have confirmed trade:</strong>&nbsp;</div> <div> <div>3@1: <a href="tel:0114759770">(011) 475 - 9770</a></div> <div>8ta: <a href="tel:0116756428" target="_blank">(011) 675 - 6428</a></div> <div>ABSA:&nbsp;<a href="tel:0112885500">(011) 288 - 5500</a> /2</div> <div>Ackermans: <a href="tel:0116754063">(011) 675 - 4063</a></div> <div>African Bank: <a href="tel:0116756092">(011) 675 - 6092</a></div> <div>Aldo: <a href="tel:0114758976">(011) 475 - 8976</a></div> <div>Anat (Delivery only): <a href="tel:0114751368">(011) 475 - 1368</a></div> <div>Big Blue: <a href="tel:0114751236">(011) 475 - 1236</a></div> <div>Billabong: <a href="tel:0114752022">(011) 475 - 2022</a></div> <div>CNA: <a href="tel:0878223375">087 822 3375</a></div> <div>Call It Spring: <a href="tel:0114750980">(011) 475 - 0980</a></div> <div>Cape Union Mart: <a href="tel:0116750036">(011) 675 - 0036</a></div> <div>Capitec: <a href="tel:0114753972">(011) 475 - 3972</a></div> <div>Cell C: <a href="tel:0847700117">084 770 0117</a></div> <div>Cellucity: <a href="tel:0116791994">(011) 679 - 1994</a></div> <div>Clarks: <a href="tel:0116757377">(011) 675 &ndash; 7377</a></div> <div>Caf&eacute; Rousse (Delivery Only): <a href="tel:0114750626">475 - 0626</a></div> <div>Clicks: <a href="tel:0114750037">(011) 475 - 0037</a></div> <div>Computer Mania: <a href="tel:0114755050">(011) 475 - 5050</a></div> <div>Contempo: <a href="tel:0116753530">(011) 675 - 3530</a></div> <div>Cotton On: <a href="tel:0114756007">(011) 475 - 6007</a></div> <div>Curry Up (Delivery Only): <a href="tel:0116755212">(011) 675 - 5212</a></div> <div>Dermalogica: <a href="tel:0114750699">(011) 475 - 0699</a></div> <div>Dis-Chem:&nbsp;<a href="tel:0118312140">(011) 831 - 2140</a> / 4</div> <div>Donna:&nbsp;<a href="tel:0112883632">(011) 288 - 3632</a> / 21</div> <div>Earth Addict: <a href="tel:0811711274">081 171 1274</a></div> <div>Earth Child: <a href="tel:0811711275">081 171 1275</a></div> <div>Edgars: <a href="tel:0878223357">087 822 3357</a></div> <div>Europa Art: <a href="tel:0116795147">(011) 679 - 5147</a></div> <div>Exclusive Books: <a href="tel:0116753963">(011) 675 - 3963</a></div> <div>Fabiani:&nbsp;<a href="tel:0112883604">(011) 288 - 3604</a> / 3720</div> <div>Factory: <a href="tel:0114750270">(011) 475 - 0270</a></div> <div>Fish &amp; Chips Co.: (Delivery only) <a href="tel:0820720187">082 072 0187</a></div> <div>Footgear: <a href="tel:0878323363">087 832 3363</a></div> <div>Foschini: <a href="tel:0112883600">(011) 288 - 3600</a></div> <div>Gadget Geeks: <a href="tel:0623864983">062 386 4983</a></div> <div>Game: <a href="tel:0118312000">(011) 831 - 2000</a></div> <div>Green Cross: <a href="tel:0872878020">087 287 8020</a></div> <div>Guess: <a href="tel:0114754267">(011) 475 - 4267</a></div> <div>H&amp;M: <a href="tel:0860690707">086 069 0707</a></div> <div>HP Store: <a href="tel:0106150782">(010) 615 - 0782</a></div> <div>Identity: <a href="tel:0811711736">081 171 1736</a></div> <div>Incredible Connection: <a href="tel:0112885400">(011) 288 - 5400</a></div> <div>iStore: <a href="tel:0100030502">(010) 003- 0502</a></div> <div>Jet: <a href="tel:0878223369">087 822 3369</a></div> <div>Joubert &amp; Monty Biltong: <a href="tel:0745806273">074 580 6273</a></div> <div>Keedo: <a href="tel:0114753679">(011) 475 - 3679</a></div> <div>Kingsmead Shoes: <a href="tel:0878980200">087 898 0200</a></div> <div>Krispy Kreme: <a href="tel:0116752447">(011) 675 - 2447</a></div> <div>Legit: <a href="tel:0114750707">(011) 475 - 0707</a></div> <div>Markham: <a href="tel:0112883710">(011) 288 - 3710</a></div> <div>Milady's: <a href="tel:0116752801">(011) 675 - 2801</a></div> <div>Mr Price: <a href="tel:0116792793">(011) 679 - 2793</a></div> <div>Mr Price Home: <a href="tel:0116792263">(011) 679 - 2263</a></div> <div>Mr Price Sport: <a href="tel:0116751108">(011) 675 - 1108</a></div> <div>MTN: <a href="tel:0838696950">083 869 6950</a></div> <div>MTN Cosmonet: <a href="tel:0838691401">083 869 1401</a></div> <div>Naartjie: <a href="tel:0811711421">081 171 1421</a></div> <div>Nedbank: <a href="tel:0112881300">(011) 288 - 1300</a></div> <div>Nicci Boutique: <a href="tel:0114750057">(011) 475 - 0057</a></div> <div>Old Khaki: <a href="tel:0114750417">(011) 475 - 0417</a></div> <div>Pick n Pay: <a href="tel:0116754228">(011) 675 - 4228</a></div> <div>Pick n Pay Clothing: <a href="tel:0116795912">(011) 679 - 5912</a></div> <div>Poetry: <a href="tel:0116711911">(011) 671 1911</a></div> <div>Polo: <a href="tel:0116751613">(011) 675 - 1613</a></div> <div>Pringle: <a href="tel:0114751205">(011) 475 - 1205</a></div> <div>Queenspark: <a href="tel:0116754220">(011) 675 - 4220</a></div> <div>Raresteakhouse (Delivery Only): <a href="tel:0114750360">(011) 475 - 0360</a></div> <div>Refinery: <a href="tel:0114752375">(011) 475 - 2375</a></div> <div>Relay Jeans: <a href="tel:0112883607">(011) 288 - 3607</a>/08</div> <div>Sausage Saloon: <a href="tel:0114750739">(011) 475 - 0739</a></div> <div>Sheet Street: <a href="tel:0790935426">079 093 5426</a></div> <div>Shoe City: <a href="tel:0116754149">(011) 675 - 4149</a></div> <div>Side Step: <a href="tel:0114750339">(011) 475 - 0339</a></div> <div>Simply Asia (Delivery Only): <a href="tel:0116752431">(011) 675 - 2431</a></div> <div>Sissy Boy: <a href="tel:0116757717">(011) 675 - 7717</a></div> <div>Soda Bloc: <a href="tel:0112883740">(011) 288 - 3740</a></div> <div>Splush: <a href="tel:0116753278">(011) 675 - 3278</a></div> <div>Sportscene: <a href="tel:0112883680">(011) 288 - 3680</a></div> <div>STD Bank: <a href="tel:0112880519">(011) 288 - 0519</a>/03/17</div> <div>Step Ahead: <a href="tel:0114750469">(011) 475 - 0469</a></div> <div>Superga: <a href="tel:0114751877">(011) 475 - 1877</a></div> <div>SwitchdOn: <a href="tel:0745553844">074 555 3844</a></div> <div>The Body Shop: <a href="tel:0116750884">(011) 675 - 0884</a></div> <div>The Crazy Store: <a href="tel:0812384992">081 238 4992</a></div> <div>The FIX: <a href="tel:0112883611">(011) 288 - 3611</a></div> <div>The Perfume Gallery: <a href="tel:0114758097">(011) 475 - 8097</a></div> <div>The Security Shop: <a href="tel:0116755275">(011) 675 - 5275</a></div> <div>Timberland: <a href="tel:0114756157">(011) 475 - 6157</a></div> <div>Torga Optical: <a href="tel:0116755000">(011) 675 - 5000</a></div> <div>Total Sport: <a href="tel:0112883670">(011) 288 - 3670</a></div> <div>Travel Ex: <a href="tel:0114759464">(011) 475 - 9464</a></div> <div>Truworths: <a href="tel:0116795154">(011) 679 - 5154</a></div> <div>Typo: <a href="tel:0116757854">(011) 675 - 7854</a></div> <div>Verimark: <a href="tel:0116755224">(011) 675 - 5224</a></div> <div>Vodashop: <a href="tel:0114759936">(011) 475 - 9936</a></div> <div>Vodacom 4 U: <a href="tel:0116794153">(011) 679 - 4153</a>/4173</div> <div>Volpes: <a href="tel:0107300258">(010) 730 - 0258</a></div> <div>weFix: <a href="tel:0116750728">(011) 675 - 0728</a></div> <div>Wellness Warehouse: <a href="tel:0114751914">(011) 475 - 1914</a></div> <div>Woolworths: <a href="tel:0112881400">(011) 288 - 1400</a></div> <div>Xtreme Nutrition: <a href="tel:0104954904">(010) 495 - 4904</a></div> <div>YDE: <a href="tel:0811710807">081 171 0807</a>/1807</div> </div> <div>&nbsp;</div> <div><strong>Centre access &amp; information:</strong></div> <div><strong>Parking:</strong> All parking is open and free.</div> <div><strong>Open entrances:</strong> All entrances are open with full access from Hendrik Potgieter &amp; Christian de Wet Road</div> <div><strong>Lifts and bathrooms:</strong> All lifts and bathrooms are operational.</div> <div><strong>Information Desks:</strong> Guest Relations Desk is operational. Staff will remain seated behind a perspex shield and wear personal protective equipment, including gloves and a mask. Gift Card sales are permitted. For general enquiries please contact them on (011) 288 5260.</div> <div>&nbsp;</div> <div><strong>Safety measures</strong></div> <div>All shoppers are required to follow the health and safety protocols stipulated by the Government and National Department of Health. Please comply with these rules, including:</div> <div>&nbsp;</div> <div>- Wearing a cloth mask upon entry and in the mall at all times</div> <div>- Practising physical distancing of 2 metres.</div> <div>- Practising protective hygiene, including washing hands and using sanitisers.</div> <div>- One member per household permitted to shop at a time.</div> <div>- A limited number of customers will be allowed in stores, queues, lifts and on escalators.&nbsp;&nbsp;</div> <div>&nbsp;</div> <div>Prior to and during your visit to the Centre, we recommend that you take the following additional precautionary measures:</div> <div>&nbsp;</div> <div>- Prior to shopping, create a list of the goods you require in categories to avoid unnecessary browsing.</div> <div>- Contact stores directly prior to your visit to check their trading hours or if you are looking for a specific item or service.</div> <div>- Plan your parking and entrance access by checking the map and do not linger in the Centre.</div> <div>- Avoid browsing and repeatedly picking up and putting down products.</div> <div>- Making use of no-touch payment methods, such as Zapper, Snapscan and tap-and-go (check your settings regarding pin requirements).</div> <div>- Make use of the in-store disinfectant wipes when making use of trolleys or baskets.</div> <div>- If you do feel sick, stay home and seek medical attention.</div> <div>- Stay informed, check trusted and reputable sources and avoid spreading rumours and fake news.</div> <div>&nbsp;</div> <div>To protect the health, safety, and well-being of our customers and personnel working in the Centre, we are in continuous contact with the relevant local health authorities, and diligently following the World Health Organisation&rsquo;s recommended preventative protocol and complying with the Lockdown Regulations. We have introduced the following additional precautionary measures and enhanced cleaning procedures:</div> <div>&nbsp;</div> - Increased cleaning routines and meticulously disinfecting the common areas and high touch-points of the Centre, with disinfectants that have the prescribed alcohol content.<br />- Communicating with our stores regularly, regarding updates and their in-store precautionary measures.<br />- Security in our Centre is still a core focus and remains in place.<br />- The Centre Management Office is operationally resourced.<br />- For Centre related enquiries please contact us via email or make use of our social media channels. <div>&nbsp;</div> <div><strong>Reporting incidents</strong></div> <div>If you would like to report any incidents that have taken place at the Centre, please contact (011) 288 5260 or&nbsp;<a href="" target="_blank"></a> / <a href="" target="_blank"></a>.</div> <div>&nbsp;</div> <div>We would like to thank you for your continued support and understanding.</div> </div>