30 November 2020
Hyde Park Corner
Last updated on 13th July 2020<br /><br />The information below is updated regularly and is subject to change.<br /><br />Caring for our country and communities, by combating COVID-19 together, is our number one priority. <br /><br />The entire world has been affected by the COVID-19 pandemic. We appreciate President Cyril Ramaphosa and the Government taking serious action to mitigate the spread of COVID-19 and support the measures in place.<br /><br />For the latest government updates around COVID-19 visit the <a href="https://sacoronavirus.co.za/" target="_blank">SA Coronavirus Portal</a>.<br /><br /><strong>Trading under Level 3 restrictions<br /></strong>We are operating under level 3 restrictions, in line with Government regulations. The Centre is open from Monday – Saturday: 9am – 6pm and Sunday & P/H: 10am -3pm. More sectors continue to reopen or offer extended services, with the appropriate safety measures in place:<br />- Hair and beauty salons, barbers are permitted to sell products and offer limited treatments and services.<br />- Restaurants can offer deliveries and takeaway collections, sit-down dining is prohibited pending the release of the Government gazette.<br />- Movie cinemas remain closed, pending the release of the Government gazette.<br />- The sale of alcohol is prohibited. Liquor stores will be closed until further notice.<br />- The trade of tobacco and related products remains prohibited.<strong><br /><br />Open stores<br /></strong>You can browse our list of open stores below. Please contact stores directly to enquire about their specific trading hours:<br /><br /><a href="https://www.hydeparkcorner.co.za/stores/">Click here</a> to view the store directory.
<div><br /><strong>Centre access & information:<br /><br /></strong>Parking: All parking is open and free.<br />Open entrances: Entrances at P2 (Pick n Pay), P4 (middle mall) and P6 (Exclusive Books) and Woolworths Entrance are open.<br />Lifts and bathrooms: All lifts and bathrooms are operational.<br />Concierge Desk: The Concierge Desk is located at the Woolworths Entrance and is operational. Staff will remain seated and wear personal protective equipment, including gloves and a mask. Gift Card sales are permitted. For general enquiries please contact them on (011) 325 4340.<strong><br /><br />Safety measures<br /><br /></strong>All shoppers are required to follow the health and safety protocols stipulated by the Government and National Department of Health. Please comply with these rules, including:<strong><br /><br /></strong>- Wearing a cloth mask.<br />- Practising physical distancing of 2 metres.<br />- Practising protective hygiene, including washing hands and using sanitisers.<br />- One member per household permitted to shop at a time.<br />- A limited number of customers will be allowed in stores, queues, lifts and on escalators. Please comply with these rules as directed.<strong><br /><br />Prior to and during your visit to the Centre, we recommend that you take the following additional precautionary measures:<br /><br /></strong>- Prior to shopping, create a list of the goods you require in categories to avoid unnecessary browsing.<br />- Contact stores directly prior to your visit to check their trading hours or if you are looking for a specific item or service.<br />- Plan your parking and entrance access by checking the map and do not linger in the Centre.<br />- Avoid browsing and repeatedly picking up and putting down products.<br />- Making use of no-touch payment methods, such as Zapper, Snapscan and tap-and-go (check your settings regarding pin requirements).<br />- Make use of the in-store disinfectant wipes when making use of trolleys or baskets.<br />- If you do feel sick, stay home, and seek medical attention.<br />- Stay informed, check trusted and reputable sources, and avoid spreading rumours and fake news.<strong><br /><br /></strong>To protect the health, safety, and well-being of our customers and personnel working in the Centre, we are in continuous contact with the relevant local health authorities, and diligently following the World Health Organisation’s recommended preventative protocol and complying with the Lockdown Regulations. We have introduced the following additional precautionary measures and enhanced cleaning procedures:<strong><br /><br /></strong>- Increased cleaning routines and meticulously disinfecting the common areas and high touchpoints of the Centre, with disinfectants that have the prescribed alcohol content.<br />- Communicating with our stores regularly, regarding updates and their in-store precautionary measures.<br />- Security in our Centre is still a core focus and remains in place.<br />- The Centre Management Office is operationally resourced.<br />- For Centre related enquiries please contact us via email or make use of our social media channels<strong><br /><br />Reporting incidents<br /><br /></strong>If you would like to report any incidents that have taken place at the Centre, please contact our please contact our Security Control Room on <a href="tel:(011) 325 4340">(011) 325 4340</a>.<strong><br /></strong><br />We would like to thank you for your continued support and understanding.<strong><br /><br /></strong></div>